Front Desk Customer Service Representative for medical facility intake - Bend, OR

Job Description:

Greet customers in a professional and enthusiastic way

Answer telephone calls promptly (high volume)

Demonstrate in-depth knowledge of products, placement, availability, price and use

Efficiently assess customer needs for product or services

Educates patients/clients on medical products and services

Fit and sell medical products and services to customers

Process customer orders and accurately input customer orders into the computer

Keep showroom stocked, clean, organized and presentable

Perform other tasks as assigned or necessary

Skills:

orders, customer service, calls, faxes, insurance, referrals, call center

Top Skills Details:

orders, customer service, calls, faxes, insurance, referrals, call center

Additional Skills & Qualifications:

HS Diploma / GED

-1+ year of Customer Service / Customer Resolution Experience

-Multi line / multi system or software experience

-Comfortable on the phones

PREFERRED:

Medical background including Respiratory Therapy and Nursing experience is a plus

In-depth knowledge of home medical products, placement, availability and pricing

Ability to occasionally lift and/or carry objects weighing up to 100 lbs

Ability to sit, stand and walk for extended periods of time

Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.