Description:

One of TEKsystems' clients, an enterprise organization headquartered in Birmingham, AL, is looking for a Technical Support Supervisor for an POS upgrade project. The candidate will join the project and learn the business and the processes by which the team will ultimately provide post-installation support. As the team builds to a team of 25-30 technicians, the supervisor will be responsible for making sure everyone stays on task and is productive to ensure that the projects stays within budget and timelines. The technical support supervisor will handle any escalations and report updates to the manager and leadership on status.

Skills:

Supervisory skills, Troubleshooting, Customer service, Remote support, Servicenow, Active directory, Help desk management

Top Skills Details:

Supervisory skills,Troubleshooting,Customer service,Remote support

Additional Skills & Qualifications:

onsite, 100% and will have training periods throughout the project

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.