Medical Assistant - MA - Psychiatric Services

Summary

Title:Medical Assistant - MA - Psychiatric Services

ID:0515-Open

Department Location:Multiple locations

Category:Nursing / Allied Health / Clinical Support

Description

Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 22 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 81,500 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Flagler, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC). Compensation (Pay): $21.43 to $31.07/per hour based on experience. A $1000 sign on bonus will be paid in the following manner: $300 payout upon 30 days of employment, $300 payout upon 90 days of employment, and $400 payout upon one year of employment*. *Current employees are not eligible for the sign on bonus. Loyalty Bonus - $1200 upon 1 year of service and then a $300 payout for every additional 3 months worked. This applies to only FT employees. The amount will be prorated for PT employees.

Summary of Benefits:

• Medical, Dental, Vision, Life, STD, LTD

• 403(b) Retirement with Company Match

• Paid Time Off

• Tuition Assistance

• Perks Rewards

• Employee Assistance Program

  https://www.peakvista.org/resources/benefits-summary Job Summary: Provides patient care under the direction of a licensed healthcare provider. Schedules appointments and performs the necessary intake functions for arriving patients, assists in questions, directs telephone calls, and other patient service duties. Performs routine clinical and administrative duties in support of provider, patient, and assigned area. The Medical Assistant contributes to the success of the clinic by ensuring the quality of care provided to the patient. This position will follow our Psychiatrist to multiple locations providing care for both children and adults.

  Essential Duties and Responsibilities include the following, but not limited to:

• Actively promotes and participates in clinic team-based care model.

• Prepares patients for appointments by performing necessary intake functions.

• Checks email and phone communication daily and responds to communications (email/phone messages) per Peak Vista policy.

• Schedules appointments.

• Supports providers in the delivery of medical care, assisting with patient procedures as needed.

• Communicates health needs to care team members for comprehensive care coordination and treatment planning at the direction of the provider.

• Responsible for ensuring patient treatment areas are clean, organized, and follow Peak Vista safety and compliance standards.

• Adjusts to fluctuating peaks in patient flow, and other operational demands while maintaining quality care.

• Exemplifies versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

• Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.

• Strong interpersonal and communication skills with a compassionate and patient-focused attitude.

• Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.

• Embraces cultural diversity amongst ourselves and our community.

• Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.

• Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.

• Must complete MA competency skills check within 90 days of hire and all ongoing required competencies, trainings, and assessments.

• Responsible for attending all required Peak Vista meetings.

• Required to work at other Peak Vista locations as requested.

• Other duties as assigned.

  Supervision Exercised: None

  Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education, Certification, Licensure: Registered/Certified Medical Assistant & current CPR (BLS) certification.

  Work Experience: Relevant healthcare experience preferred, including an understanding of behavioral health and psychiatric services.

  Computer Skills: To perform this job successfully, an individual should have basic computer knowledge, experience with use of electronic health records, internet, database software, and keyboard skills.

  Language Ability: Ability to effectively present patient information and respond to patient questions, under the direction of a licensed provider.

  Reasoning Ability: Demonstrates the ability to solve practical problems through utilization of critical thinking skills. Ability to interpret and implement a variety of instructions communicated in written, oral, diagram, or schedule form.

  Work Environment: OSHA Risk Level/Work Environmental Hazards: This position has been categorized as OSHA Level 1. (See PVCHC's Exposure Control Plan for details).

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  The noise level in the work environment is usually quiet.

  Physical Demands: Long periods of standing, moving, and sitting. Frequent bending and fine motor skills. Hearing within normal range for telephone use. Must be able to get from one clinic site to related locations. Looking at computer screen continuously for long periods of time. Must be able to support/lift 50 pounds.

  *Successful candidates will complete pre-employment screening; which includes but is not limited to, a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol-free workplace and an Equal Opportunity Employer.

  **PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com