Premise Health Referral Coordinator in Detroit, Michigan
We have an opening for a Full-Time Care Referral Coordinator to work within Quicken Loans Health Center located in Detroit, MI!
Premise Health is a leading worksite health and patient engagement company dedicated to improving the cost and quality of employee healthcare. We believe healthcare should be about helping people get, stay and be well. That’s our mission and it’s the foundation of everything we do. With more than 40 years of experience, Premise Health manages more than 500 worksite-based health and wellness centers across the country. The company serves more than 200 of the nation’s leading employers, including a significant number of the Fortune 1000.
Summary: Monday - Friday, No On-Call! No Weekends! No Nights!
Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients.
Coordinates referrals for patients through insurance and other physician offices or specialists.
Prepares all billings in computerized system for processing by finance.
Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions.
Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things.
Conducts self with professionalism and in a tactful manner, treating others with respect and consideration.
Follows through on commitments.
Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations.
Demonstrates ability to perform and maintain Annual Competencies.
Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts.
Schedules appointments and makes follow up phone calls to patients.
Performs administrative tasks, completes appropriate client company and OSHA regulated forms, and provides assistance at front desk.
Other duties may be assigned.
This position has no supervisory responsibilities.
- One year certificate from college or technical school with concentration in front office support for medical settings
- At least three years experience in an occupational health clinic or ambulatory care clinic or office.
Knowledge and Skills:
Strong computer skills and knowledge of Internet software, Spreadsheet software and Word Processing software.
Knowledge of Medical Practice software a plus.
Knowledge of medical record filing and coding systems and medical terminology preferred.
Current certification in AHA or ARC Basic Life Support for health care providers is required, Advanced Cardiac Life Support may also be required based on contract scope of services
If you want to join a team of knowledgeable, compassionate, like-minded healthcare professionals, join Premise Health for an unlimited opportunity with the company that is changing the face and the place of the healthcare industry as we know it.
We are an equal opportunity employer