Supervise, coordinate, and direct activities of a hair salon's workers. Assign work schedules, and follow work requirements, to ensure quality and timely service. Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications. Recruit and hire staff members. Train workers in proper operational procedures and functions and explain company policies. Resolve customer complaints regarding services. Apply customer feedback to service improvement efforts. Inform workers about special needs of specific customers. Inspect work areas and operating equipment to ensure conformance to established standards in areas. Requisition of necessary supplies, equipment, and services.