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Compass Group, North America Front of House Manager in Houston, Texas

Wolfgang Puck Catering

Salary: $65,000 - $70,000

Other Forms of Compensation:

Pay Grade: 12

Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.

"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck (https://www.youtube.com/watch?v=_9-oBrENwdQ)

Success on our team starts with our culture:

  • We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.

  • A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.

  • Our services require a CONCIERGE mentality, a bias to action with humble hospitality.

  • We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.

  • We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.

  • We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).

  • Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

"I can have the best food, but if we don’t have good people, it won’t get you very far."

Job Summary

The Front of House Manager, reporting directly to the General Manager, holds duties related to assisting with day to day operations in Company Clubs and Theater venue. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership and ensures superior food and beverage quality and strong customer service skills.

Key Responsibilities:

  • Schedules, trains, manages, and develops staff

  • Manages budget and inventory

  • Trains and supervises alcoholic beverage service

  • Assists with catering events tied to shows

  • Establishes beverage program and seasonal specials

  • Purchases alcoholic and non-alcoholic beverages

  • Manages culinary program in conjunction with WPC culinary and marketing team

  • Maintains a positive working relationship with staff, venue client and production team

  • Works with vendors to increase positive cost results

  • Works in conjunction with venue house managers regarding attendance and staffing to achieve maximum results

  • Oversees financial aspects of first class bar/concession stand operations

Preferred Qualifications:

  • Experience managing others - Strong Communicator and demonstrated by ability to interact successfully with a variety of people

  • Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions

  • Ability to keep track of large inventories and budgets

  • Ability to work the business hours as the workday usually extends from late afternoon into nights and weekends

  • Have a quick grasp on what needs to be done and demonstrates a desire to lead

  • Creativity while not overseeing the attention to detail

  • Working knowledge of the business as well as has knowledge of the market

  • Finance, Loss Prevention, and HR experiences

  • Prefer a college degree and management experience, particularly in the beverage industry

  • Certification in service training, alcohol service, safe food handling and first aid

  • Experience with knowledge of all state and local alcohol laws

  • Certified by the National Bar & Restaurant Management Association

  • Open to working an events driven schedule

Apply to Wolfgang Puck today!

Wolfgang Puck Catering is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Associates at Wolfgang Puck Catering are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

    Wolfgang Puck Catering maintains a drugfree workplace.

Req ID: 1302677

Wolfgang Puck Catering

Michael Abbey

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