Overview

Department Assistant, Consumer Relations

Full Time, 80 Hours Per Pay Period, Day Shift

Parkwest Overview:

Parkwest is West Knoxville’s premier medical facility and a top-performing heart hospital. In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. Annually Parkwest is recognized by U.S. News & World Report (https://health.usnews.com/best-hospitals/area/tn/parkwest-medical-center-6520530) as one of Tennessee's “Top 10” hospitals.

Position Summary:

Performs a full range of secretarial and administrative duties for a specific department or unit. Requires clerical training or experience and some knowledge of the unit's operational procedures. May perform departmental support functions such as processing payroll, enter data into information systems, or other duties similar in nature.

Recruiter: Jason Shubert|| jshuber1@covhlth.com ||865-374-5393

Responsibilities

• Type correspondence, reports, memoranda and special projects as requested.

• Acts as receptionist, answers telephones, route callers, takes messages and provides routine information to callers.

• Maintains department files and records for budget reports, invoices and time sheets.

• May make travel and lodging arrangements for the department, through travel agency and maintains appropriate records.

• Receives mail and routes appropriately.

• Maintains and orders office supplies.

• Serves as inter-departmental communication resource.

• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.

• Performs other duties as assigned.

Qualifications

Minimum Education:

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:

One (1) to two (2) years clerical/administrative experience.

Licensure Requirement:

None

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Job Title DEPARTMENT ASST

ID 3995171

Facility Parkwest Medical Center

Department Name CONSUMER RELATIONS