Contract type: Full Time – Permanent

Location: Noida, India

JOB OVERVIEW

The Continuous Improvement Risk Management Team is seeking a dynamic individual to manage projects and lead the transactional quality team. This role is pivotal in overseeing and managing projects and the transactional quality team to support our sales, marketing, and finance departments. The ideal candidate will drive productivity enhancements and maximize revenue growth through strategic risk management and continuous improvement initiatives.

ABOUT THE ROLE

• CIRM Projects: Oversee a portfolio of admission excellence projects in line with business objectives by leveraging Lean Six Sigma and other process improvement methodologies/techniques to streamline processes and enhance operational performance.

• Cross-functional Collaboration: Foster strong relationships with cross-functional teams, including Operations, Finance, Marketing, and Technology, to ensure alignment and collaboration on business improvement initiatives.

• Leading team: Lead Transactional quality to stay abreast of industry trends, best practices, and emerging technologies in digital transformation, Six Sigma, data analytics, and CRM.

• Mentorship and Coaching: Mentor and coach green belt projects, providing guidance on project management methodologies, data analysis techniques, and stakeholder engagement. Empower team members to take ownership of their projects and drive meaningful impact.

  ABOUT YOU

• Postgraduate/ Graduated/ equivalent in any stream

• High proficiency in Excel and PowerPoint.

• Certified Black Belt/ Green Belt, CRM knowledge (preferably salesforce)

• Minimum 4+ years of experience in driving operation excellence projects in a fast-paced environment

• Project management experiences.

• Knowledge of education industry is a plus. 

• Fluency in English.

  ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. 

ORGANISATIONAL COMPLIANCE 

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.

We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy (https://assets-us-01.kc-usercontent.com/95d47d95-36b6-00af-a24c-b886ecdfc4a2/754b8731-45a7-4007-90fc-06f8c1c37890/Candidates_Privacy_Notice.pdf) .

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