Housecall Providers https://www.housecallproviders.org/

Housecall Providers is a Portland area nonprofit organization and one of the largest providers of medical care exclusively in the home in the Western United States. We are proving every day that in home medical services for homebound and chronically ill patients can improve health outcomes, increase patient comfort, reduce health care costs and increase provider satisfaction. We are a proud part of the CareOregon family of health organizations.

Our Mission

Improving lives by bringing health care home.

Our Vision

To sustainably transform home-based medicine so all homebound adults and those living with serious illness have access to care that improves their quality of life.

Our Values

Compassion and respect, authentic relationships, collaboration, courage, social justice.

Diversity Statement

We embrace the diversity of our employees, patients, and those who care for them. Through awareness and advocacy, we are working to create health equity by recognizing and reducing barriers that affect non-dominant groups within Housecall Providers and our communities at large.

The quadruple aim is real at Housecall Providers

In home medical care for homebound patients is proven to increase patient comfort, improve health outcomes, reduce health care costs and increase provider/care team satisfaction. Housecall Providers has saved Medicare millions of dollars, while providing better care to our patients, ensuring greater patient comfort, improved health outcomes and care team satisfaction. With the population aging, more people are suffering from multiple chronic conditions and degenerative diseases. This trend will continue as roughly 10,000 baby boomers a day enter the Medicare system.

If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check, immunization review, and drug screen (including THC/Marijuana). CareOregon is a federal contractor and must comply with all federal laws.

Job Title

Bereavement Program Specialist

Exemption Status

Non-Exempt

Department

HCP-Hospice

Manager Title

Bereavement Program Administrator

Direct Reports

n/a

Requisition #

24129

Pay and Benefits

Estimated hiring range $70,310 - $85,075, 5% bonus target, full benefits

Posting Notes

This is a hybrid role at 0.6 FTE

Job Summary

The Bereavement Specialist is responsible for coordination of grief support services offered by Housecall Providers and serves as a community resource for grief and loss.

Essential Responsibilities

• Coordinates bereavement services for bereaved individuals according to policy.

• Assesses, develops, coordinates and/or monitors bereavement assessments and development of or updates to the bereavement plan of care for significant others for one year following patient death.

• Develops a plan of care, with input from the interdisciplinary team (IDT), that reflects the patient and family’s needs and desires.

• Conducts patient and family counseling and education, considering family system/dynamics and coping methods for all age groups.

• Facilitates bereavement support groups and events.

• Provides education to organization and/or community groups about grief and loss.

• Effectively and efficiently prioritizes visits and services based on assessments and the bereavement plan of care.

• Addresses advocacy needs for patients, families, and organization and coordinates care in order to help patients, families or caregivers navigate systems.

• Evaluates, supports and provides necessary referrals for patients’ family members/significant other who are experiencing complicated grief/bereavement.

• Provides grief support to Housecall Providers staff as needed.

• Provides crisis management support and consultations with patient/family/caregiver or IDT team as requested by hospice leadership.

• Serves as a member of the IDT and actively participates in IDT meetings for development and evaluation of the patient’s plan of care.

• Performs duties in compliance with Medicare Condition of Participation.

• Maintains patient/family and staff confidentiality in compliance with HIPAA laws.

• Participates in the coordination of the patient, family, or caregiver’s bereavement care in accordance with professional standards of practice.

• Practices within the scope of license, certification, or registration, where applicable, and as required by law and regulation.

• Develops and maintain professional boundaries with all patients/family/caregivers.

• Maintains agreed upon work schedule and meets deadlines for completion of work, which may include working from home.

• Demonstrates the ability to function in a variety of care environments, including home settings, skilled nursing facilities, assisted living environment, etc.

• Serves as an ambassador for CareOregon and Housecall Providers at all times.

  Organizational Responsibilities

• Perform work in alignment with the organization’s mission, vision and values.

• Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.

• Strive to meet annual business goals in support of the organization’s strategic goals.

• Adhere to the organization’s policies, procedures and other relevant compliance needs.

• Perform other duties as needed.

  Experience and/or Education

  Required

• Master’s degree in theology, Social Work, or any related Behavioral Health field from an accredited college

• Minimum 1 year hospice experience as a hospice social worker, bereavement coordinator or spiritual counselor/chaplain; background in medical social work

• CPR certification at hire or within 6 months in position

• Valid driver’s license, acceptable driving record, and automobile liability coverage or access to an insured vehicle

  Preferred

• Current Oregon LCSW, LMSW or ACSW

  Knowledge, Skills and Abilities Required

  Knowledge

• Knowledge of Federal, State and Local regulations, Hospice Medicare Conditions of Participation, and HIPAA privacy rules and regulations

  Skills and Abilities

• The following cognitive or mental requirements are necessary on a daily basis:

• Critical thinking

• Reading, writing, mathematics

• Drawing conclusions from written or computer-generated materials

• Implementing recommendations by coordinating people and/or other resources

• Developing plans, procedures, goals, strategies, or processes

• Clear verbal articulation

• Ability to tolerate and manage stress and grief

• Demonstrates ability in case management, social work or chaplaincy, and counseling in a hospice setting

• Excellent interpersonal and sensitivity skills

• Ability to work both independently and collaboratively

• Ability to work under pressure to meet deadlines

• Ability to take initiative and utilize innovative techniques and ingenuity

• Ability to interact with various departments throughout the organization

• Ability to work in an environment with diverse individuals and groups

• Ability to work flexible hours, if needed

• Ability to plan, prioritize and coordinate multiple projects or tasks

• Must have general computer skills and a working knowledge of Electronic Medical Records systems, MS office, Outlook, and the internet

• Ability to adhere to organizational standards, policies, and procedures

• Ability to work effectively with diverse individuals and groups

• Ability to learn, focus, understand, and evaluate information and determine appropriate actions

• Ability to accept direction and feedback, as well as tolerate and manage stress

• Ability to see, read, hear, and speak clearly for at least 6 hours/day

• Ability to lift, carry, push, pull, sit, and perform repetitive finger and wrist movement for at least 3-6 hours/day

• Ability to walk, bend, and/or pinch small objects for at least 3 hours/day

• Ability to operate a motor vehicle

  Working Conditions

  Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure

  Member/Patient Facing: ☐ No ☐ Telephonic ☒ In Person

  Hazards: May include, but not limited to, physical, ergonomic, and biological hazards.

  Equipment: General office equipment and/or mobile technology

  Travel: Requires travel outside of the workplace at least weekly; the employee’s personal vehicle may be used. Driving infractions will be monitored in accordance with organizational policy.

  Schedule: This position may occasionally require more than 8 hours per day.

  Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

  Veterans are strongly encouraged to apply.

  We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

  Visa sponsorship is not available at this time.