Job Description

The Help Desk Technician's primary job is to work with the Help Desk Manager to resolve Help Desk tickets by providing fast and efficient IT support related to computer systems, hardware, and software. Responds to queries, runs diagnostic programs, isolatesproblems, and determines and implements solutions.

Essential Duties andResponsibilities

• Complete Help Desk tickets in a timely manner
• Answer and field Help Desk calls
• Adhere and enforce PSC IT Policy
• Desktop/laptop deployments
• Enter new solutions in Help Desk ticketing system
• Printer maintenance
• Asset checkout and maintenance
• Train computer users

Education and/or Experience

Bachelor's degree in related discipline from four-year college or university;or two years related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses and/or Registrations

Technical certifications in related discipline preferred but not required.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1308466-374255