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Uber Senior Product Operations, Booking Experience & Rider Personalization in San Francisco, California

About the Role

The objective of Product Operations is to ensure the right products are built and own the go-to-market strategy & operationalization of Mobility products. As the business leader in the product team, Product Operations drives scale; growth; and operational excellence for the global Mobility business.

This role will specifically focus on the development and execution of strategy & vision for Booking Experience and Rider Personalization.

What the Candidate Will Do

  • Create go-to-market strategy for all products, using principled frameworks around presentation & management of the Mobility product portfolio.

  • Lead global expansion of products & cross-functional stakeholders on execution.

  • Facilitate regular communications with Tech and Business Leadership on product vision and progress.

  • Advise Tech teams throughout the product lifecycle on the business implications and global feasibility of the product portfolio.

  • Ensure cross-functional partners (Legal, Tax, Policy, Support, etc) are aligned on key objectives and collaborate with partner teams to prepare the Uber business for product launches.

  • Develop end-to-end product business plans and project-manage Ops teams on implementation.

  • Track core business metrics and identify key problem areas and/or geographies impacted by products post-launch.

  • Surface and advocate for key insights from the business to advise product improvement.

Basic Qualifications

  • Minimum 6 years of experience in operations, business consulting, finance, or similar analytical role.

  • Bachelors degree or equivalent degree

  • Experience working within tech across global projects, or in an international setting is a plus but not required.

What the Candidate Will Do

  • High business acumen and ability to lead decision making across multiple stakeholder groups

  • Ability to use data to inform and drive critical decisions

  • Strategic alignment in bringing key partners across functions together

  • Ability to foster collaboration and facilitate teamwork

  • Excellent communication skills

  • Deep understanding of the user experience

  • Leadership experience, preferably across complex projects with global scale

  • A desire to learn, highly motivated self-starter, with an eagerness to learn and grow

For New York, NY-based roles: The base salary range for this role is USD$158,000 per year - USD$175,500 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$158,000 per year - USD$175,500 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

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