Accounts Receivable Specialist

Department: Accounting

Location: Syracuse, NY

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Location: On-Site in Syracuse, NY (HQ)

Role Summary

The Accounts Receivable Specialist will support our Accounting department by performing Rapid Response-s critical collections and accounts receivable functions. In this role, you will be building relationships with our clients- Accounts Payable teams by making calls, reviewing accounts, and discussing payments. By providing top-notch customer service and relationship building, the Accounts Receivable Specialist will ensure our accounts are in good standing.

Pay Range: $20 - $22 Per Hour

Responsibilities

• Reviewing open accounts for collection efforts

• Connect with designated customers daily who fall beyond the 30-day late mark for account monitoring

• Composing and mailing notices, disconnection letters, customer notifications letters, etc.

• Collaborate with management to identify issues attributing to account delinquency and propose solutions

• Maintaining accounts through payment plans or financing

• Provide timely follow-up on payment arrangements

• Support customers by discussing clients- account/financial situations in order to come up with a mutually agreeable payment plan/settlement

Basic Qualifications

• High school diploma

• Proficiency of the Microsoft Office suite (Word, Excel, PowerPoint)

Preferred Qualifications

• Approximately 2+ years- experience in an administrative, professional or customer service role

• Associate's Degree

COVID-19 Requirements

• Must be fully vaccinated: 2 doses of Pfizer/Moderna or 1 dose of Johnson & Johnson, 2 weeks prior or more

What awaits you at Rapid Response

• Annual salary increases and performance bonuses

• Medical, Dental, Vision, and 401k

• Paid vacation and sick time

• Wellness program and wellness days off

• Internal advancement opportunities

• The opportunity to make an impact on communities across the country every day

About Us

Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it-s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our -heroes- are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.

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