Billing Support Specialist

Department: Accounting

Location: Syracuse, NY

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Role Summary:

Assist in performing the Company-s collections and billing functions under the direction of the Billing Coordinator.

Location:

This position is 100% in-office and reports to our facility on site in Syracuse, NY.

Salary Range:

$21.00/hr - $23.00/hr

Responsibilities:

• Maintain strong customer service through daily communication with clients

• Verify discrepancies and resolve customer billing issues

• Maintain billing database including changes in name, address, service and rates

• Answer incoming questions regarding dealer billing

• Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable data

• Verify billing accounts with accounts receivable ledger to ensure that all payments are accounted for and properly posted

• Provide department with administrative support as needed

Basic Qualifications:

• High School Diploma or equivalent

• Suitable data entry skills

• Proficiency in English language

• High degree of accuracy and attention to detail

• Proven ability to adapt to new software and changing office environment

• Proven ability to calculate, post and manage accounting figures and financial records

• Proficiency of the Microsoft Office suite (Word, Excel, PowerPoint).

COVID-19 Requirements:

• Must be fully vaccinated: 2 does of Pfizer/Moderna or 1 dose of Johnson & Johnson, 2 weeks prior or more

Working Conditions:

• Work is performed in an office environment. Employee may be subject so some lifting up to 10lbs

What awaits you at Rapid Response:

• Annual salary increases, shift differentials, and performance bonuses

• Medical, Dental, Vision, and 401k

• Additional compensation for special skills, particularly: bilingual in Spanish

• Paid Vacation and Sick Time

• Wellness Program + Wellness DAYS OFF

• Internal advancement opportunities

About Us:

Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it-s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our -heroes- are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.

Additional Information:

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.

INDRR10

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