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Techtronic Industries North America, Inc. Quality Technician I - Y Shift in West Bend, Wisconsin

Job Description:

INNOVATE WITHOUT BOUNDARIES! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide technical solutions on our Manufacturing Quality Team.

Our Manufacturing Quality Team is responsible for bringing life to Made in USA Hand Tools, with every manufacturing phase of our Made in USA Hand Tool products happening in-house under the watch of this team. We continue to invest in quality engineering resources to support our growing Made in USA product lines. We are pushing the limits in technology driven quality engineering, best in class testing, process improvement and inspection excellence, integrated quality systems, real-time data monitoring and predictive analytics.

Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.

Year after year, our team continues to make significant breakthroughs in the industry. We’re just getting started. To learn more about our story click HERE (https://www.milwaukeetool.com/Company/Milwaukee-Story) .

Currently hiring for Y Shift: 5pm-5am Friday - Sunday

Please note that the shift above will not go into effect until September 1st, if hired prior to effective date training times will be coordinated with Manager.

Your Role on Our Team

The Quality Technician I will be responsible for ensuring the quality of all products produced meet agreed upon standards and expectations.

The Quality Technician I will demonstrate the ability to put people and process first at all times to ensure Milwaukee Tool’s unwavering devotion to a robust quality culture. This position is the standard bearer for who we are and the obsession we have with being the market leader in Hand Tools. A Quality Technician I is charged with overseeing the quality of the production floor. The ability to effectively communicate to the team is crucial to the continued success and development of the personnel and equipment managed. Through resourcing of timely product inspections and audits, the Quality Technician I position is tasked with the short- and long-term success of the Manufacturing Quality Team.

Expected to understand, promote, and embody Milwaukee Tool’s 6 culture pillars:

  • One Team Mentality : working as a team, cross shift and cross functional, to overcome obstacles and promote a healthy, respectful and friendly workplace

  • Candid : Respectfully provide and receive honest feedback, escalate issues, and hold others accountable

  • Never Settle, Always Improving : Challenge the process and yourself, working to identify ways to improve both, and identify and escalate ways to promote continuous improvement across all aspects of production (safety, quality, process, people, etc.)

  • Speed, Agility and Urgency : Maintain an inherent sense of urgency in all aspects of production, and be a flexible team member to help meet production goals

  • Empowered Leader : Help guide and coach others to meet production and process expectations, lead by example, be the change you want to see

  • Obsessed : Goal driven, focused on meeting production KPI’s, striving to exceed expectations, maintain good attendance

You’ll be DISRUPTIVE through these duties and responsibilities:

  • Key contributor of the manufacturing quality assurance organization by performing daily audits of the manufacturing process to ensure all products and processes are abiding by the specifications and standards set by the leadership teams

  • User of test lab equipment such as tensile/torsion testers, hardness testers, metallurgical equipment (cut/mount/polish, optical and stereo microscopes), and other various test equipment

  • Operate CMM and VMM measuring machines and user of handheld devices such as calipers, micrometers, height/snap/pin gauges and other various devices to support metrology needs

  • Initiate Quality System documentation, such as Inspections, Non-Conforming Material Reports (NCMR’s), and quality alerts

  • Complete dimensional inspections of incoming raw material

  • Ability to navigate document repository web page to locate inspection reports, blueprints and other quality documents

  • Participate in gage R&R studies as needed

  • Support and mentor manufacturing operators

  • Effectively communicate across shifts and weekend work within internal teams and cross-functional teams

  • Support Operator instruction/ training on new procedures or techniques

  • Perform basic math; fraction to decimal conversion, arithmetic and units of measure conversion, and basic statistics

  • Consciously abide by all safety policies and procedures to create a safe working environment

  • Other duties as assigned

The TOOLS you’ll bring with you:

  • High School or GED diploma required

  • 1+ years of previous quality experience or 3+ years of manufacturing experience required

  • Basic understanding of Microsoft Office Suite, Excel, and Microsoft Outlook

  • Excellent oral and written communication skills

  • Ability to navigate technology such as computer, tablet, and printer systems

  • Ability to work independently and as part of a team

  • Ability to read blueprints

  • Problem solving abilities, interpersonal skills, and the ability to manage interruptions is required

  • Proven hands-on skills and ability to follow detailed instructions

Other TOOLS we prefer you to have:

  • Understanding of metrology fundamentals, GD&T

We provide these great perks and benefits:

  • Robust health, dental and vision insurance plans

  • Generous 401 (K) savings plan

  • Education assistance

  • On-site food and coffee service

  • And many more, check out our benefits site HERE (https://www.milwaukeetool.jobs/Benefits)

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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